24/7 Coastal Contact provides afterhours on call services to the home care industry and daytime Virtual Receptionist - 24/7 Coastal Contact was founded to specifically solve the problem that home care providers are experiencing when trying to support their business after-hours or even answering phones during the day.

Email Becky King at [email protected] for more information.

24/7 Solutions exists to empower home care leaders to build thriving businesses that elevate the standard of care, while achieving personal freedom and financial success.

Inspired by our founder Emily Isbell’s journey from burnout to breakthrough, we provide consulting, peer accountability groups, and education that teaches agency owners and operational leaders to run an agency while maintaining a thriving personal life.

To learn more about our services, check out our free resources, or request a consultation, visit us at 247Solutions.co.

Contact Information:
Sam Rancier
[email protected]
250.217.1601
www.247solutions.co

At Always On Call Corp we provide a wide range of answering services and answers as a member of your office team.  We specialize in services for home care but will support any type of company in need of dependable, professional on-call services.

Answer As A Member Of Your Office Team

• Record incoming calls on Google sheet
• Send all client inquiries to designate (key player as designated by customer)
• Office can see live the Google call log
• All calls will be recorded and held for 2 months – Can be emailed to you if requested.

Call Outs – Contact Bonafide Replacements To Fill Shift

• Notify family/client of change of caregiver
• Notify key player for introduction as soon as possible of replacement being confirmed
• Enter shift in computer system as call out with reason given

Miss Clock In & Out

• Call/text caregivers and client’s home to verify CG is at shift
• Make notation if late in call log
• Notify key player if caregiver isn’t located
• Notation as to why a late (if reason given from caregiver) clock out in call log
• Update system for times of clock in & out

 Caregiver/Client Problems

• Service provider’s trained staff to offer advice in most situations
• Service Provider reports all issues to Customer’s Office
• Depending on issue notify family

Emergencies In Home

• Advise CG’s to contact 911 or Hospice depending on client’s assessment
• Contact family
• Notify customer’s office contact

Services will include any other tasks that may be agreed upon.
Contact Information:
Kelly Pickrell
(518) 693-7474
www.Alwaysoncallcorp.com

Clarity was created to provide Real Help & Real Answers. After 19 years of Home Instead ownership and corporate experience I am giving back to the people and culture that I was blessed to experience.  My name is Marty Rew, and I am providing business coaching, management, and leadership training at a level no one else can match.

Whether you’re unsure about how to navigate all the market changes your business faces, questioning if your team can take your business to the next level, or, if you have what it takes, I’ll work with you to uncover the answers you need most.  Maybe you have doubts about marketing effectiveness, Care Pro loyalty, Client Care, and Scheduling effectiveness, or your P&L, A/R, and PerforMax ratios. I will customize a plan to address the areas of business that are holding you back from the success you expect.  Are you thinking about selling, or when you should sell? We will work through a plan that will maximize your return on your timeline.

It all begins with a free consultation to identify the roadblocks in your business.  From there, I will provide you with two or more options to consider and execute on.  I offer special pricing for all Home Instead offices and can work on-site or virtually with you and your team.  When we are done, I will assemble a final report of the work completed and the results realized. 

[email protected]
www.businessclarityservices.com
817-617-9999
LinkedIn: Clarity Coaching
Instagram: Marty.ClarityCoaching
YouTube: Marty.ClarityCoaching

At ClearDesk we offer remote staff members for 1/3 the cost of hiring someone locally. Whether you need one team member, or a full team of back office staff, we can help source talent more effectively and efficiently. Our talent pool is college educated, screened and trained to specifically support the home healthcare industry. We help with scheduling, recruiting of caregivers, bookkeeping as well as sales and marketing. ClearDesk recruits highly specialized talent to meet your specific business needs. We also offer an exclusive  5% discount to all IAOHIF members on your first hire!

Please contact Sarah at (424) 235-1392 or email at [email protected]

Since 2008, Creative Imaging Displays has been a trusted partner in the trade show and promotional industry. Founded and woman-owned by Danielle Lawson, the company is known for personal customer service, straightforward and honest pricing, and a long-standing commitment to quality.

As your one-stop shop for branding solutions,  they provide a full range of promotional products—apparel, giveaways, corporate gifts, and more. If you can imagine it, they can brand it. They partner with top suppliers to deliver high-value, dependable products that elevate your image. 

Creative Imaging Displays treats each client with dignity, respect, and genuine care. They've developed long-term partnerships — and even friendships — as they work closely with each client to strengthen their brand and support their success. 

They have been partnering alongside individual Home Instead franchises but are excited to bring what they offer to the entire IAOHIF community.  

Please visit this site to order all your promo needs: Homeinsteadpromo.com or check out their other available services and products at  https://creativeimagingdisplays.com/ For questions and additional support, contact Creative Imaging Displays directly at 253 238 7933 or at [email protected]

For questions and additional support, contact Creative Imaging Displays directly at 253 238 7933 or at [email protected]

HDM Corp. was founded in 1996 with the belief that there is a better way to process health care transactions. HDM’s customized solutions are finding a better way for providers, employer groups, payers and health care consumers. HDM, a national data management and services organization, has processed millions of health care claims, representing the coordination of payment of billions in patient health care costs. We’ve worked with more than 100 insurance companies and TPA’s, dozens of employers and hundreds of physicians and hospitals. Put our expertise to work for you!

Lisa Lechowicz
HDM Corp
C: 402-312-2547
E: [email protected]

Inszone Insurance Services is a full-service insurance agency offering personal, life, health, property, and casualty insurance. They partner with a wide range of insurance carriers — including several not commonly accessed by other agencies — to provide tailored coverage solutions.

Inszone currently works with approximately 100 individual Home Instead franchisees and is an official education partner of the IAOHIF, delivering trusted guidance and education on insurance-related topics.

For personalized assistance, contact agent Dennis Powers directly at 847-220-1358 or email [email protected]. Visit www.inszoneinsurance.com for more information

Turn your high-deductible headaches into "hidden raises" and increase your bottom line in the process.

The Answer to High Healthcare Costs:

Increase Your Profits While Enhancing Employee Benefits Oak Insurance is the premier provider of this revolutionary Plan – a Tax-Advantaged Health and Fixed Indemnity Plan for Home Instead Franchisees – the only Section 125 Cafeteria solution that delivers zero-net-cost benefits and $600–$900 per employee in annual FICA savings through a fully insured fixed-indemnity program.

Michael Daley

[email protected]

858.775.4487

Brian Berkenbile

[email protected]

214.502.7870

License #: 3376489

www.oakinsurancegroup.com

Call Oak's dedicated Home Instead specialists, Michael Daley and Brian Berkenbile, for your free review and savings projection, or click below to book your free consultation now!

Book A Consultation

Preferred Benefit Consultants (PBC) is a national benefit agency specializing in the Homecare marketplace. PBC administers, communicates, designs, and enrolls benefit programs for Homecare agencies throughout the country. They have partnered with hundreds of agencies for over 18 years and are aware of the constraints both financial and administrative that implementing benefit plans can have on a Homecare agency. Preferred Benefit Consultants are located in Conshohocken, PA and San Diego, CA. They provide benefit solutions for both employers and employees. To learn more about PBC, please see their information below.

Visit  https://preferredbenefits.net/ for more information.

R&D Incentives Group is a specialty tax credit firm that has been in business for over 15 years helping businesses take advantage of various tax incentives available to them. We have worked with hundreds of Home Instead franchise owners to help them qualify, quantify and claim the new Employee Retention Tax Credit (ERTC) program with great success. We have a team of tax credit specialists, tax attorneys, technical directors, project managers, and technical writers that specialize solely in the ERTC program. R&D Incentives Group will provide any IAOHIF member a FREE preliminary estimate of how much Employee Retention Tax Credits they are eligible to receive prior to engaging with our firm. We charge based on success and we provide comprehensive documentation and full audit support all inclusive in our fees.

Visit www.rdincentivesgroup.com for more information.

VelocitySign, the homecare solution of Scan123,  is an all-in-one document management platform allowing Home Instead Franchisees to create, send, sign, track and store important documents across their business while maintaining regulatory compliance. Our solution is home care specific, addressing the challenges home care professionals face on a daily basis such as client and caregiver onboarding, quality assurance documentation, and more. Scan123 is offering IAOHIF members 15% off their monthly service price as well as a waived set-up fee. Current franchises using Scan123 should reach out to their rep to activate these savings.

Visit  https://iaohif.velocitysign.co/iaohif for more information.